• I can't log in / Login not working / Forgot password / Can't access my account

  If you're having trouble logging into your WebPrez account, this article will help you get back in quickly. Common Login Issues This error usually means one of the following: The email or password entered doesn't match what's on file You're using the wrong email address Your password was typed incorrectly Your account may not be set up yet Most login issues are quick to fix. Here's how: 🔍 Step 1: Double-Check Your Login Info Before anything else, make sure: Your email adSome readers

• I'm not getting my email notifications or alerts.

  If you’re not receiving notifications, there are a few common things to check. 🔍 Step 1: Check Spam or Junk Folders Sometimes notifications get filtered. Check your Spam/Junk folder If you find them there, add: noreply@financialsecurity.me to your contacts or safe sender list Also reply back to the Notifications with a simple, "Thanks" or something simple. Replies to emails signal to the email providers that these emails and the addresses they come from are safe and wanted. TSome readers

• I'm having issues uploading my profile photo.

  If you’re having trouble uploading your photo, here are the most common things to check: 🔍 Step 1: Check File Type Make sure your image is one of the supported formats: JPG / JPEG PNG Other file types (like HEIC, GIF, or WEBP) are not supported. 📏 Step 2: Check File Size Your image must be 5MB or smaller. If your file is too large: Try resizing or compressing the image Or export a smaller version from your phone or computer 🖼️ Step 3: Check Image Quality FoSome readers